OVERVIEW

This website is operated by Zoey Laurent. Throughout the website, the terms “we,” “us,” “our” and “Zoey Laurent” refer to the operator of this website.

Zoey Laurent provides this website, including the information, content, tools and services made available through it, subject to your acceptance of these Terms & Conditions, together with any additional policies, terms and notices referenced on the website.

By visiting our website, browsing our products or purchasing from us, you agree to be bound by these Terms & Conditions (“Terms,” “Terms of Use” or “Agreement”).

These Terms apply to all visitors and users of our website, including browsers, customers, suppliers, merchants and contributors of content.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, please do not use our website or services.

Any new features, services or tools added to our website will also be subject to these Terms. The latest version of these Terms will always be available on this page.

Zoey Laurent reserves the right to update, amend or replace any part of these Terms by publishing the revised version on our website.

SECTION 1 - ELIGIBILITY AND ACCEPTABLE USE

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are under the age of majority in your jurisdiction, you may only use this website with the involvement and permission of a parent or legal guardian where required by applicable law.

You agree not to use our website, products or services for any unlawful, fraudulent or unauthorized purpose.

You must comply with all applicable laws and regulations when using our website.

You may not introduce or transmit viruses, malware, malicious code, worms or any other technology designed to interfere with or damage our website, services or systems.

Any serious violation of these Terms may result in the suspension or termination of access to our services.

SECTION 2 - GENERAL TERMS

We reserve the right to refuse service, cancel transactions or restrict access to our website where we have a legitimate reason to do so, including suspected fraud, misuse, unlawful activity or violation of these Terms.

You understand that information submitted through our website may be transmitted through various networks and may need to be technically adapted to work with different systems or devices.

Payment information is handled through secure payment processing systems and appropriate security measures.

You may not reproduce, duplicate, copy, sell, resell or commercially exploit any part of our website, services, content or access to our services without our prior written permission.

The headings used throughout these Terms are provided for convenience and do not affect the interpretation of the provisions.

SECTION 3 - INFORMATION ON OUR WEBSITE

We make reasonable efforts to ensure that the information provided on our website is accurate and useful.

However, we do not guarantee that all information will always be complete, accurate, current or free from errors.

Information on our website is provided for general informational purposes and should not be considered the sole basis for making decisions where more specific or current information is required.

Our website may occasionally contain historical information. Historical information is provided for reference and may no longer reflect current circumstances.

We reserve the right to correct, update or modify information on our website at any time.

You are responsible for reviewing the most current information available before placing an order or relying on information presented on our website.

SECTION 4 - CHANGES TO PRODUCTS, SERVICES AND PRICES

Product prices, descriptions, availability and other details may change at any time.

We reserve the right to modify, suspend or discontinue any product, service, feature or part of our website without prior notice where permitted by applicable law.

We are not responsible for losses resulting solely from changes, suspensions or discontinuations of our services, except where liability cannot legally be excluded.

Formation of a Purchase Contract

The products displayed on our website constitute an invitation for you to make a purchase and do not necessarily constitute a legally binding offer.

When you place an order by completing the checkout process and selecting the relevant purchase button, you submit an offer to purchase the selected products.

After submitting your order, you may receive an automated order confirmation acknowledging that we have received your order.

An order confirmation does not necessarily mean that your order has been accepted. A purchase contract is formed when we accept your order or otherwise confirm that the products have been dispatched, subject to applicable law.

Statutory Rights

Nothing in these Terms limits any mandatory consumer rights or statutory warranties that apply to your purchase under applicable law.

SECTION 5 - PRODUCTS AND SERVICES

Certain products may only be available through our online store and may be offered in limited quantities.

We make reasonable efforts to display product photographs, colours, sizes and descriptions as accurately as possible. However, the appearance of colours may vary depending on your device, screen settings and other technical factors.

Product availability may change without notice.

We reserve the right to:

• Limit quantities available for purchase

• Restrict purchases where legally permitted

• Discontinue products

• Correct product descriptions or pricing errors

• Change product specifications

• Decline orders where there is a legitimate reason to do so

Any promotional offer may be subject to specific terms and conditions displayed at the time of the promotion.

We do not guarantee that every product, service or website feature will always meet your expectations or operate without interruption.

International Shipping and Import Charges

Depending on your delivery destination, your order may be shipped internationally.

Additional charges such as customs duties, import taxes, brokerage fees or other government-imposed charges may apply depending on the destination country.

Where such charges are legally payable by the recipient, they are generally the responsibility of the customer unless otherwise stated at checkout or required by applicable law.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to decline or cancel an order where there is a legitimate reason to do so.

We may limit quantities purchased by a particular customer, household, payment method or delivery address where necessary to prevent fraud, abuse or unauthorized resale.

If we modify or cancel an order, we may contact you using the email address, telephone number or other contact information provided during checkout.

You agree to provide accurate, complete and current information when placing an order or creating an account.

You are responsible for keeping your account and contact information up to date, including your email address and relevant payment information, so that we can process your order and contact you when necessary.

For information about returns and refunds, please refer to our Return & Refund Policy.

SECTION 7 - THIRD-PARTY TOOLS

Our website may provide access to tools or services operated by third-party providers.

We do not necessarily control or operate these third-party tools.

Where third-party tools are made available, they are generally provided according to the terms and conditions of the relevant provider.

Your use of such tools is subject to the applicable third-party terms and policies.

We are not responsible for third-party tools that we do not operate or control, except where liability cannot legally be excluded.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links, products, services or other content provided by third parties.

Third-party websites are not necessarily affiliated with Zoey Laurent, and we do not control their content, privacy practices, policies or operations.

If you choose to visit or use a third-party website, you do so at your own discretion and risk.

We recommend reviewing the applicable terms and privacy policies of any third-party website before providing personal information or completing a transaction.

Any concerns relating specifically to a third-party product or service should be directed to the relevant third-party provider.

SECTION 9 - CUSTOMER COMMENTS AND SUBMISSIONS

If you voluntarily submit reviews, comments, feedback, suggestions, photographs, ideas or other content to Zoey Laurent, you agree that we may use that content for legitimate business purposes, including improving our services, displaying customer feedback and promoting our products, where permitted by applicable law and subject to any necessary consent.

You should not submit content that:

• Violates the rights of another person

• Infringes copyright, trademarks or other intellectual property rights

• Contains unlawful, threatening, defamatory or abusive material

• Contains malicious software or harmful code

• Impersonates another person

• Contains intentionally misleading information

• Violates applicable laws or regulations

We reserve the right to remove or decline to publish content that we reasonably believe violates these Terms or applicable law.

You remain responsible for the content you submit.

We do not accept responsibility for customer-generated content posted by users, except where required by applicable law.

SECTION 10 - PERSONAL INFORMATION

The collection and processing of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store and protect personal information.

SECTION 11 - ERRORS AND OMISSIONS

From time to time, our website may contain typographical errors, inaccuracies or omissions relating to product information, pricing, availability, promotions, shipping costs or estimated delivery times.

We reserve the right to correct such errors and update information when necessary.

Where legally permitted, we may also cancel or amend an order affected by an obvious pricing, product or availability error.

We are not required to update every piece of information on our website continuously unless required by applicable law.

SECTION 12 - PROHIBITED ACTIVITIES

You may not use our website or its content:

1. For any unlawful or fraudulent purpose.

2. To encourage or participate in illegal activities.

3. To violate applicable national, regional or local laws.

4. To infringe our intellectual property rights or those of others.

5. To harass, threaten, abuse, defame or discriminate against another person.

6. To submit false, misleading or fraudulent information.

7. To upload or transmit viruses, malware or harmful code.

8. To collect personal information belonging to others without authorization.

9. To use our website for spam, phishing or other fraudulent activities.

10. To interfere with the security or operation of our website.

11. To attempt to gain unauthorized access to our systems or services.

12. To scrape, crawl or systematically collect website information without our permission.

13. To use our website for purposes that violate applicable laws or these Terms.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

SECTION 13 - DISCLAIMER AND LIMITATION OF LIABILITY

We make reasonable efforts to keep our website available and functioning properly, but we do not guarantee that access to our website or services will always be uninterrupted, secure, timely or error-free.

We do not guarantee that information obtained through our website will always be completely accurate or reliable.

Where permitted by applicable law, our website and its content are provided on an “as available” basis.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

We are not responsible for losses caused by circumstances outside our reasonable control, including certain technical failures, internet disruptions, courier delays, customs delays or other external events, except where applicable law provides otherwise.

Nothing in these Terms affects your mandatory consumer rights.

SECTION 14 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, claims or reasonable costs arising from your material breach of these Terms, your unlawful use of our website or your violation of the rights of another person.

This provision does not limit any rights or protections you have under mandatory consumer protection law.

SECTION 15 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

If the provision cannot legally be enforced, it will be treated as severable from the remaining Terms.

The invalidity of one provision will not automatically affect the validity of the remaining provisions.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by you or by us in accordance with applicable law.

You may stop using our website at any time.

We may restrict or terminate your access to our website or services where we have a legitimate reason, including serious violations of these Terms, fraudulent activity, unlawful conduct or misuse of our services.

Any provisions that by their nature should continue after termination, including provisions relating to intellectual property, liability and applicable law, will remain effective where appropriate.

SECTION 17 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy and any other policies expressly incorporated into our website, form the agreement governing your use of our website and services.

Our failure to enforce a particular provision does not constitute a permanent waiver of our right to enforce that provision later.

If any part of these Terms is unclear, it should be interpreted consistently with applicable law and the purpose of these Terms.

SECTION 18 - GOVERNING LAW

These Terms & Conditions and any separate agreements between you and Zoey Laurent relating to our services shall be governed by the laws of the Netherlands, except where mandatory consumer protection laws in your country of residence provide otherwise.

Nothing in this section is intended to deprive consumers of mandatory rights granted to them under the laws that apply to their purchase.

SECTION 19 - REFUSED OR UNCLAIMED PACKAGES

If an order is refused upon delivery, remains unclaimed at a designated collection point, or is returned because the customer provided an incorrect or incomplete delivery address, the package may be returned to our designated fulfilment or return facility.

Where permitted by applicable law, reasonable shipping, handling or processing costs associated with the returned shipment may be deducted from any eligible refund.

Any specific deduction or fee will be communicated where applicable and will remain subject to mandatory consumer protection requirements.

SECTION 20 - CHANGES TO THESE TERMS

You can view the latest version of these Terms & Conditions on this page at any time.

Zoey Laurent reserves the right to update, modify or replace these Terms when necessary.

Changes will become effective when the revised version is published on our website, unless another effective date is stated.

It is your responsibility to review the Terms periodically.

Your continued use of our website after revised Terms have been published may constitute acceptance of the updated Terms to the extent permitted by applicable law.

SECTION 21 - CONTACT INFORMATION

If you have questions about these Terms & Conditions, our website, an order or any of our services, please contact us:

Zoey Laurent
Email: info@zoeyxlaurent.com

We will make reasonable efforts to respond to your inquiry and assist you with your request.